March **th I cancelled order for $** and I have not been refunded to my account yet my...

GetHuman-karistel's customer service issue with Trivago from April 2018

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Help with my Trivago issue
Before contacting them, items GetHuman-karistel may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman-karistel's next move: go to the Trivago help center.
Trivago doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-karistel will want to follow the link below to head to their help center. We will check on GetHuman-karistel later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-karistel's own words:
March **th I cancelled order for $** and I have not been refunded to my account yet my name is Keri stelter and I want a refund phone numbers ***-***-**** it's been over a month now I would like my refund
I trust that Trivago will make this right and come up with a resolution that is fair.
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Trivago

Customer service issue
Reported by GetHuman-karistel
Apr 28th, 2018 - 3 mons ago
I have an issue with Trivago too
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Seen by 4 customers so far
Similar issue to 450 others
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Timeline
GetHuman-karistel started working on this issue
Apr 28th 5:04pm