Me and my family got to the airport and went to collect our tickets, when we got them t...

GetHuman-olsion's customer service issue with Tripsta from March 2019

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The issue in GetHuman-olsion's own words
Me and my family got to the airport and went to collect our tickets, when we got them the hour of our flight changed from **:** to **:**. I did not recieve an email or any sort of notification that my flight has been changed. When I went back to the ticket collection point, the lady told me that the airplane I bought tickets for was full and that we have to take the later plane. I do not understand why there is no places for me and my family on the first plane when I bought the tickets in May ****. I would like to hear back from someone, to fix the mistake that the company has made.
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Customer service issue
Reported by GetHuman-olsion
Mar 30th, 2019 - 6 mons ago
I have an issue with Tripsta too
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Seen by 4 customers so far
Similar issue to 177 others
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GetHuman-olsion started working on this issue
Mar 30th 4:17pm