Me and my family got to the airport and went to collect our tickets, when we got them t...

GetHuman-olsion's customer service issue with Tripsta from March 2019

4 views
 | 
177 similar
 | 
0 following
Help with my Tripsta issue
First: share to improve GetHuman-olsion's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-olsion's next move: call Tripsta.
The best way to get your problem resolved is to tap the button below to start calling Tripsta. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-olsion may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-olsion's own words
Me and my family got to the airport and went to collect our tickets, when we got them the hour of our flight changed from **:** to **:**. I did not recieve an email or any sort of notification that my flight has been changed. When I went back to the ticket collection point, the lady told me that the airplane I bought tickets for was full and that we have to take the later plane. I do not understand why there is no places for me and my family on the first plane when I bought the tickets in May ****. I would like to hear back from someone, to fix the mistake that the company has made.
GetHuman-olsion did not yet indicate what Tripsta should do to make this right.
I have an issue with Tripsta too
How GetHuman-olsion fixed the problem
We are waiting for GetHuman-olsion to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Tripsta's attention and get better help faster. Tap below to get started.
Having Tripsta issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-olsion fixes it.
This email address isn't valid

Tripsta

Customer service issue
Reported by GetHuman-olsion
Mar 30th, 2019 - 6 mons ago
I have an issue with Tripsta too
Not resolved
Seen by 4 customers so far
Similar issue to 177 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-olsion started working on this issue
Mar 30th 4:17pm