All of the trips on TripIt Pro show up under * trip which is very difficult to navigate...

GetHuman-cucooper's customer service issue with TripIt.com from October 2018

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The issue in GetHuman-cucooper's own words
All of the trips on TripIt Pro show up under * trip which is very difficult to navigate. Used to, my trips were by trip - now they are under * trip and I have to scroll up and down to find my individual trips. I have un-installed the app and re-installed it. I probably will not renew my subscription if this cannot be fixed. I have reached out before and no help or fix or even a reply from anyone at tripit.**Very frustrating - PLEASE HELP******@***.com****-***-****
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TripIt.com

Customer service issue
Reported by GetHuman-cucooper
Oct 10th, 2018 - a mon ago
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GetHuman-cucooper started working on this issue
Oct 10th 3:27pm