I bought a New York City pass which was $***.**. The money was taken out of my bank acc...

GetHuman6050475's Refund a Charge issue with TripAdvisor from May 2021

4 views | 773 similar | 0 following
Help with my TripAdvisor issue
First: share to improve GetHuman6050475's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman6050475's next move: call TripAdvisor.
The best way to get your problem resolved is to tap the button below to start calling TripAdvisor. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman6050475 may need:
Name of the business, Email address on the account, Booking reference, and Name on the account
The issue in GetHuman6050475's own words
I bought a New York City pass which was $***.**. The money was taken out of my bank account. I wanted to reserve my times for the destinations I wanted to go to and couldn’t do it under the New York City pass website which the description told me to do. I called the city pass company and they told me they couldn’t find any record of my purchase and they told me to contact TripAdvisor. To resolve this I would either want to be told why my pass is having so much difficulty being found and for the issue to be fixed, or I want a full refund because I can’t use this pass at all. I am going to New York this coming Thursday, May **th, so this needs to be resolved as soon as possible.

GetHuman6050475 did not yet indicate what TripAdvisor should do to make this right.

How GetHuman6050475 fixed the problem

We are waiting for GetHuman6050475 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common TripAdvisor customer problems.
How Do I Cancel My Reservation on Tripadvisor?How Do I Update My Listing or Business Details on Tripadvisor?How Do I Get Tripadvisor to Refund a Charge?
Do you have a customer issue as well?
We can help you get TripAdvisor's attention and get better help faster. Tap below to get started.
Having TripAdvisor issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman6050475 fixes it.
This email address isn't valid


Refund a Charge issue
Reported by GetHuman6050475
May 10th, 2021 - 3 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 773 others
0 customers following this


GetHuman6050475 started working on this issue
May 10th 3:00am

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians