I bought a New York City pass which was $***.**. The money was taken out of my bank acc...

GetHuman6050475's Refund a Charge issue with TripAdvisor from May 2021

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The issue in GetHuman6050475's own words
I bought a New York City pass which was $***.**. The money was taken out of my bank account. I wanted to reserve my times for the destinations I wanted to go to and couldn’t do it under the New York City pass website which the description told me to do. I called the city pass company and they told me they couldn’t find any record of my purchase and they told me to contact TripAdvisor. To resolve this I would either want to be told why my pass is having so much difficulty being found and for the issue to be fixed, or I want a full refund because I can’t use this pass at all. I am going to New York this coming Thursday, May **th, so this needs to be resolved as soon as possible.

GetHuman6050475 did not yet indicate what TripAdvisor should do to make this right.

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How Do I Cancel My Reservation on Tripadvisor?How Do I Update My Listing or Business Details on Tripadvisor?How Do I Get Tripadvisor to Refund a Charge?
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TripAdvisor

Refund a Charge issue
Reported by GetHuman6050475
May 10th, 2021 - 3 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 773 others
0 customers following this

Timeline

GetHuman6050475 started working on this issue
May 10th 3:00am

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