We need to cancel our booking due to the Corona. Our booking is refusing to refund us h...

GetHuman-telfo's customer service issue with TripAdvisor from March 2020

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The issue in GetHuman-telfo's own words
We need to cancel our booking due to the Corona. Our booking is refusing to refund us however they have no suitable dates available for us except rain season. **We booked a villa in Bali. It’s paid in full. Our wedding is cancelled this Sat and we were still willing to travel but now due to restrictions we’re not allowed to travel. Not our fault. **We are requesting a full refund as they can’t offer us any two weeks till November which is rain season and months after our new wedding date in Aug **rd.

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TripAdvisor

Customer service issue
Reported by GetHuman-telfo
Mar 18th, 2020 - 7 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 916 others
0 customers following this
Items needed
Name of the business
Email address on the account
Booking reference
Name on the account

Timeline

GetHuman-telfo started working on this issue
Mar 18th 4:31pm

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