Hello,*We need help with our business listing. For MONTHS, we have been trying to chang...

GetHuman3847006's Update Listing issue with TripAdvisor from October 2019

Help with my TripAdvisor issue
The issue in GetHuman3847006's own words
Hello,*We need help with our business listing. For MONTHS, we have been trying to change our “Attraction Details” but we keep receiving the same email stating “changing attraction detail: Not Successful”. We are not sure why, as there is no explanation included in the email we receive. I chatted with a TripAdvisor agent about * weeks ago and he said that he will submit a support ticket with our issue, but we never heard back from that either. We tried calling the customer service number, but were not able to reach anyone.*Could you please change our “Attraction Details” on our business page?*Attraction Types should include:*Cultural Tours*Food Tours*Coffee & Tea Tours*Historical & Heritage Tours*Cooking Classes**The goal is that our business would show under “Tours” and not under “Food&Drink”. We are not a restaurant. Blue Door offers a cultural experience of Morocco. We offer guided tours to several spot in the city, and not just cooking classes. Our business has to show under “Tours”. Could you please help us with that?

GetHuman3847006 did not yet indicate what TripAdvisor should do to make this right.

How GetHuman3847006 fixed the problem
phone call to the number you provided me. It was fairly easy and the agent was very helpful
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How Do I Cancel My Reservation on Tripadvisor?How Do I Update My Listing or Business Details on Tripadvisor?How Do I Get Tripadvisor to Refund a Charge?
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TripAdvisor

Update Listing issue
Reported by GetHuman3847006
Oct 29th, 2019 - 2 years ago
Fixed
GetHuman3847006 shared how to fix
Seen by 15 customers so far
Similar issue to 3545 others
0 customers following this
Items needed
Name of the business
Email address on the account
Booking reference
Name on the account

Timeline

GetHuman3847006 started working on this issue
Oct 29th, 2019 10:52am
GetHuman3847006 confirmed the issue is fixed. Hooray!
Oct 31st, 2019 2:56pm