To Whom it May Concern:***My name is Kent Thompson, and I'm the owner of Manuel Antonio...

GetHuman1905637's customer service issue with TripAdvisor from January 2019

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The issue in GetHuman1905637's own words
To Whom it May Concern:***My name is Kent Thompson, and I'm the owner of Manuel Antonio Rental Properties, in Manuel Antonio, Costa Rica. We've had a dozen listings on Trip Advisor * Flipkey for years, and at the beginning we received many inquiries and bookings from your service. However, in the recent years it has declined--and now we haven't received a single inquiry in months, during or busy season. At the same time, on the website, there is a banner stating that we are on a 'probation period' due to the fact that we haven't had any bookings lately--which is ironic. ***Still--I can't see that anything is wrong with our listings. Can you please let me know if there is some specific reason that we're not getting any exposure on Trip Advisor? ***Account ID: **********I look forward to your response.
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TripAdvisor

Customer service issue
Reported by GetHuman1905637
Jan 5th, 2019 - 3 mons ago
I have an issue with TripAdvisor too
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Timeline
GetHuman1905637 started working on this issue
Jan 5th 9:41pm