First let me say this was my first time booking through your website. I booked this tri...

GetHuman1568596's customer service issue with TripAdvisor from November 2018

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The issue in GetHuman1568596's own words
First let me say this was my first time booking through your website. I booked this trip for my honeymoon & to celebrate my husband's birthday which is Nov **th. Our flight began in Dallas & then we had * stop in Missouri & was supposed to arrive in Miami as our final destination. To our dismay, our flight was delayed twice & then finally cancelled due to mechanical problems that couldn't be fixed. We ended up being stuck in Missouri & couldn't get to our hotel in Miami. During the whole ordeal I was in contact with the hotel, Odyssey Hotel of South Beach. I spoke to Corinna several times & Laura to keep them updated. Corinna told me I would have * contact Trip Advisor for help with changing our reservation. I contacted your company to no avail as I never got * speak with anyone. I would like to have ******** credited back to us since we never made it to the hotel because this airline matter was out of our hands. We would like to update this reservation to reflect ********-********. This would help right some of the wrong we experienced *day. The airline rebooked our flight for next day so prayerfully we'll be able to begin our honeymoon *moro, Nov. **th. Thanks**Deborah Robinson****-***-****
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Customer service issue
Reported by GetHuman1568596
Nov 16th, 2018 - 3 mons ago
I have an issue with TripAdvisor too
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Seen by 2 customers so far
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GetHuman1568596 started working on this issue
Nov 16th, 2018 1:15am