I booked a reservation for one room in concord North Carolina to go to the drag races a...

GetHuman-roofwoma's customer service issue with TripAdvisor from October 2018

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The issue in GetHuman-roofwoma's own words
I booked a reservation for one room in concord North Carolina to go to the drag races as a birthday present to my husband who has been in and out of the hospital this past year and is on the road to recovery and when I checked in there were two reservations and I only booked one! They informed me I would have to contact you for a refund?**Vicki Byrne***** Ranchette Road*West Palm Beach, Florida ******Reservation Number: **********Please refund the second booking which I didn’t make, I only booked one room!!
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TripAdvisor

Customer service issue
Reported by GetHuman-roofwoma
Oct 12th, 2018 - a mon ago
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Seen by 2 customers so far
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Timeline
GetHuman-roofwoma started working on this issue
Oct 12th 1:00pm