Hello, we have someone writing false reviews to sabotage her ex husband (named Joe) who...

GetHuman-nfazio's customer service issue with TripAdvisor from October 2018

812 similar
0 following
Help with my TripAdvisor issue
First: share to improve GetHuman-nfazio's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nfazio's next move: talk to TripAdvisor when they open.
TripAdvisor's call center is closed now. We will send GetHuman-nfazio a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-nfazio may need:
Name of the business, Email address on the account, Booking reference, and Name on the account
The issue in GetHuman-nfazio's own words
Hello, we have someone writing false reviews to sabotage her ex husband (named Joe) who formerly was a chef at our properties. Her name is Katie G. and she wrote a review on each of our company pages. **Our company pages are:*Normandy Farm Hotel & Conference Center in Blue Bell, PA*the farmer's daughter Restaurant in Blue Bell, PA*** week ago she wrote a review on the hotel called: "A Business trip at its worst because of the incompetence of the management"- She mentions Alexandra who is Joe's current wife.*** week ago she also wrote a review on the restaurant called:*"Restaurant had a cook that was in a band talking about drugging girls through food and drink."**Please remove these if possible as they are false and neither Joe or his wife Alexandra work here anymore.**Thank you!**Nicole Fazio*Marketing Manager*Normandy Farm Hotel & Conference Center******@***.com
GetHuman-nfazio did not yet indicate what TripAdvisor should do to make this right.
I have an issue with TripAdvisor too
How GetHuman-nfazio fixed the problem
We are waiting for GetHuman-nfazio to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TripAdvisor's attention and get better help faster. Tap below to get started.
Having TripAdvisor issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would TripAdvisor email you?
This email address isn't valid
Follow this issue
See how GetHuman-nfazio fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-nfazio
Oct 11th, 2018 - 3 mons ago
I have an issue with TripAdvisor too
Not resolved
Seen by 2 customers so far
Similar issue to 812 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-nfazio started working on this issue
Oct 11th, 2018 12:34pm