On ****** we booked a condo at the LaPlaya at Longboat Key, FL. Booking *BR...

GetHuman-nananikk's customer service issue with TripAdvisor from August 2018

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On ****** we booked a condo at the LaPlaya at Longboat Key, FL. Booking *BR********-*. Due to the known impact of RED TIDE we are requesting a cancellation and refund.* We spoke to Kabila Novak, owner, who assured us she has no problem with the cancellation given the circumstances. She directed us to contact Trip Advisors to make the cancellation and receive a refund in the amount of $***.**. **We believe given the red tide produces dead fish & respiratory aggravation that it is not conducive to a relaxed vacation.* *Please let us know when we can expect a refund. Thank you.
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Customer service issue
Reported by GetHuman-nananikk
Aug 11th, 2018 - a yr ago
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GetHuman-nananikk started working on this issue
Aug 11th, 2018 2:34am
GetHuman-nananikk indicated the issue is not fixed yet.
Aug 11th, 2018 12:09pm