Hello,* I would like to know if you have in your data information about one of the...

GetHuman948822's customer service issue with TripAdvisor from August 2018

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The issue in GetHuman948822's own words
Hello,* I would like to know if you have in your data information about one of the accommodation from Niagara on the lake?! I was the owner of Old Town Memories B&B in Niagara on the lake from ****-****. During this period I had ** reviews. I sold the property in February **** and the new owner didn't bought the business, but after * months they started to use illegaly my business name to get more people and they just updated some pictures. I've just found out on end of June ****.*I started to do something to stop them to not using anymore my old business name.*Tripadvisor just change the name from my name in their name in July ****. I need information about my business Old Town Memories B&B.*I need a document or statment from Trip advisor about: how many reviews I had, until what date made the changes from my old business name to the new business name.* Please, provide me a document or a statment of Old Town Memories B&B, Niagara on the lake.*Thank you,* Andrea Aranyi ex owner of Old Town Memories B&B
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TripAdvisor

Customer service issue
Reported by GetHuman948822
Aug 3rd, 2018 - 8 mons ago
I have an issue with TripAdvisor too
Fixed
Seen by 8 customers so far
Similar issue to 475 others
0 customers following this
Items needed
Name of the business
Email address on the account
Booking reference
Name on the account
Timeline
GetHuman948822 started working on this issue
Aug 3rd, 2018 9:05pm
GetHuman948822 indicated the issue is not fixed yet.
Aug 3rd, 2018 10:41pm
GetHuman948822 indicated the issue is not fixed yet.
Aug 4th, 2018 6:25pm
GetHuman948822 indicated the issue is not fixed yet.
Aug 4th, 2018 11:03pm