We are staying at a beach Playa in Cinsi, Italy. Our hotel should’ve included airport t...

GetHuman-dkallaba's customer service issue with TripAdvisor from August 2018

Help with my TripAdvisor issue
The issue in GetHuman-dkallaba's own words
We are staying at a beach Playa in Cinsi, Italy. Our hotel should’ve included airport transportation. However once we arrived they made us pay for the transportation. I showed them “what’s included” in the description. He said it was an error. **I’m staying only for a couple hours and leaving. If I knew it didn’t include transportation I wouldn’t have stayed here.
I would like a refund or reimburse my transportation cost
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TripAdvisor

Customer service issue
Reported by GetHuman-dkallaba
Aug 2nd, 2018 - 9 mons ago
I have an issue with TripAdvisor too
Fixed
Seen by 6 customers so far
Similar issue to 461 others
0 customers following this
Items needed
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Timeline
GetHuman-dkallaba started working on this issue
Aug 2nd, 2018 8:00am
GetHuman-dkallaba indicated the issue is not fixed yet.
Aug 3rd, 2018 10:46am
GetHuman-dkallaba indicated the issue is not fixed yet.
Aug 3rd, 2018 10:47am
GetHuman-dkallaba indicated the issue is not fixed yet.
Aug 3rd, 2018 7:22pm