This is Promised Land Zoo, Branson, MO. I recently stated that our site which had alway...

GetHuman698623's customer service issue with TripAdvisor from May 2018

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This is Promised Land Zoo, Branson, MO. I recently stated that our site which had always been highly ranked had dropped off the site. Since that it has reappeared in the featured categories correctly and we are very grateful for that. However we are listed incorrectly in the General Things to Do. And now have dropped from receiving Excellence awards from TA and consistently ranked in top ** as Promised Land Zoo, to *** as Nature and Wildlife Tours and *** as *w ATV Off Road Tours. Many companies with lower score reviews are now above us. It's very confusing to customers and does not convey the truth of customers reviews. Please help us to resolve these remaining issues.
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Customer service issue
Reported by GetHuman698623
May 20th, 2018 - 8 mons ago
I have an issue with TripAdvisor too
Seen by 2 customers so far
Similar issue to 202 others
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GetHuman698623 started working on this issue
May 20th, 2018 1:02pm
GetHuman698623 indicated the issue is not fixed yet.
May 20th, 2018 1:02pm