Did not receive credits from Trial Pay

GetHuman-najshea's customer service issue with TrialPay from November 2018

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The issue in GetHuman-najshea's own words
I am trying to receive credits for an offer I completed. ... I completed an offer for TrialPay through IMVU by signing up for Hulu. However, I did not get the credits and when I try to submite a case, it just takes me to a page that says access denied.
I would like to be credited for the offer that I completed.
I tried to call the number provided but it says it an unallocated number.
I have an issue with TrialPay too
How GetHuman-najshea fixed the problem
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TrialPay

Trial Pay
Customer service issue
Reported by GetHuman-najshea
Nov 24th, 2018 - 10 mons ago
I have an issue with TrialPay too
Fixed
Seen by 20 customers so far
Similar issue to 24 others
0 customers following this
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Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman-najshea started working on this issue
Nov 24th, 2018 6:03pm
GetHuman-najshea indicated the issue is not fixed yet.
Nov 24th, 2018 6:08pm