place was unexceptionable:comments from my guest*Hi the place horrible and i can’t stay...

GetHuman120163's customer service issue with Travelzoo.com from June 2018

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place was unexceptionable:comments from my guest*Hi the place horrible and i can’t stay here. There is a really bad odor. *It’s expressly filthy. *The grounds may be muddy and the outside was dirty because of all the rain they’ve had not quite sure but it smells like maybe a family of rats died and they haven’t quite found them yet**The front desk were kind & asked if we wanted to change rooms.....we left! I would like a refund on my certificate purchase*Name: Lou Ann Marciano*Voucher: ****-****-*****PIN: *****Promotional Value Expiration Date: June **, ****
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Travelzoo.com

Customer service issue
Reported by GetHuman120163
Jun 11th, 2018 - 9 mons ago
I have an issue with Travelzoo.com too
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Seen by 4 customers so far
Similar issue to 3 others
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Timeline
GetHuman120163 started working on this issue
Jun 11th, 2018 9:51pm
GetHuman120163 confirmed the issue is fixed. Hooray!
Jun 11th, 2018 11:27pm