I made a complaint over a year ago and got told I would get a refund and free stay neve...

GetHuman-emmabutt's customer service issue with Travelodge from April 2019

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The issue in GetHuman-emmabutt's own words
I made a complaint over a year ago and got told I would get a refund and free stay never heard anything got told to speak to the manager or the hotel so I did and everytime he took my details again and again ad said he would sort out never heard anything I went about * to * times and got no were
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Travelodge

Customer service issue
Reported by GetHuman-emmabutt
Apr 6th, 2019 - 4 mons ago
I have an issue with Travelodge too
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Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-emmabutt started working on this issue
Apr 6th 12:17pm
GetHuman-emmabutt indicated the issue is not fixed yet.
Apr 6th 5:07pm