We booked two rooms for **rd March under the booking references...

GetHuman2595122's customer service issue with Travelodge from March 2019

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Help with my Travelodge issue
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The issue in GetHuman2595122's own words
We booked two rooms for **rd March under the booking references ********** & ********** at Travelodge Liverpool John Lennon Airport. My husband and I had travelled back from our holiday with my parents and when we arrived at *.am in the morning we were told that my one of our rooms were unavailable and the girl was unsure why, she said there was no other rooms available and she could put us up at another Travelodge instead, living in Bolton we decided that we may aswell get a full refund and go home other than trying to find another Travelodge in a city we didn't know. The girl took my mobile number and email address and said the money would be refunded, I have checked by bank account today and it has not been credited. **I look forward to your response.**Caroline Grindley

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Travelodge

Customer service issue
Reported by GetHuman2595122
Mar 26th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 472 others
0 customers following this

Timeline

GetHuman2595122 started working on this issue
Mar 26th, 2019 9:10am

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