My name is Jason McCauley...I stayed at Travelodge on Sat march * **** was a horri...

GetHuman2464615's customer service issue with Travelodge from March 2019

461 similar
0 following
Help with my Travelodge issue
Try having Travelodge call you again?
Always use the GetHuman Phone tocall Travelodge. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman2464615's own words
My name is Jason McCauley...I stayed at Travelodge on Sat march * **** was a horrible experience ...there was a huge iron burn on the rug as soon as I walked in my room as well as baby cockroaches in the sink and in the bathtub. There was also an awful musty smell in the room almost like mold. On top of the horrible night I had with my * year old daughter they over charged me for the room...they charged me $***.** for the * night. I tried calling to get my money reimbursed and caught nothing but attitude and they blamed the over charging on contacted and they said they never charge the individuals card the hotel does...I tried calling back and was put on hold for over ** minutes and was told there was no manager there to speak to. I tried calling back today Tuesday march ** ****...they put me on hold again for another ** minutes...I just hung up. In order to fix the problem I would like all of the money reimbursed and put back on my card.
GetHuman2464615 did not yet indicate what Travelodge should do to make this right.
I have an issue with Travelodge too
How GetHuman2464615 fixed the problem
We are waiting for GetHuman2464615 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Travelodge's attention and get better help faster. Tap below to get started.
Having Travelodge issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2464615 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2464615
Mar 12th, 2019 - 5 mons ago
I have an issue with Travelodge too
Seen by 2 customers so far
Similar issue to 461 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
GetHuman2464615 started working on this issue
Mar 12th 10:09pm
GetHuman2464615 indicated the issue is not fixed yet.
Mar 12th 10:23pm