COMPLAINT *I stayed at Travelodge Derbyshire Cross **th-**th Feb. I had a terrible stay...

GetHuman-samsarac's customer service issue with Travelodge from March 2019

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The issue in GetHuman-samsarac's own words
COMPLAINT *I stayed at Travelodge Derbyshire Cross **th-**th Feb. I had a terrible stay. The noise from the room above was terrible. A woman screaming and stamping. Shouting and banging all hours of the night. I complained to reception who told me she had mental problems and they would log my complaint but I've heard nothing. I was there on business but my meetings were compromised by my lack of sleep. When I tried to speak to Travelodge on the phone is realised I was charged a high rate on my call. I tried to do a live chat but found the system failed me repeatedly. I'm so frustrated with the company for not being available when I needed them and no response from * previous complaints. I expect some kind of compensation. Please do not ignore me this time as it will just spur me on to find alternative ways of getting my issues through to you. There were other smaller issues with my room but for now I am prepared to let them go as the main issue far outweighs these. *I look forward to a speedy response *Steven Samsara
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Travelodge

Customer service issue
Reported by GetHuman-samsarac
Mar 1st, 2019 - 3 mons ago
I have an issue with Travelodge too
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Seen by 8 customers so far
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GetHuman-samsarac started working on this issue
Mar 1st 12:07pm