Hi we stayed in Barton Mills Travel lodge on **th August for one night. During that sta...
GetHuman1478460's customer service issue with Travelodge from November 2018
Help with my Travelodge issue
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The issue in GetHuman1478460's own words
Hi we stayed in Barton Mills Travel lodge on **th August for one night. During that stay we have numerous issues first of all I had asked for a double room with two single beds as I was staying with my elderly mother and when we arrived it was a double bed. We asked if this could be this could be rectified and the receptionist was useless to say the least and offer us the base of a single bed to sleep in etc etc To cut a very long story short we were offered an evoucher-however i will never use this as we will never stay at a travel lodge again because of this so I would like a money refund instead-I am finding it very hard to get hold off a person to actually speak with and have listened to endless voice mails and music and have still not been able to speak to an actual person. Please could you email me and let me know what can be done-there is a lot more to the case but it is to long to email!!
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