We booked ahead and paid with a credit card on line the woman at the desk said no she n...

GetHuman1146146's customer service issue with Travelodge from September 2018

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The issue in GetHuman1146146's own words
We booked ahead and paid with a credit card on line the woman at the desk said no she needs a *** dollar cash deposit for the night no credit cards are excepted here my husband asked were there is an atm she said there are lots around here drive around you'll find one. When we got back she was even ruder to him didnt greet me at all when I came in . Then this morning dispute being in the room next to the front desk it took over ** minutes to get a disposable razor and when I answered the door it was basically thrown at me and a here was said nothing else. By far the rudest staff I have ever felt with. We stay in your hotels often actually staying in one tonight and thinking we might change plans after this experience

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Travelodge

Customer service issue
Reported by GetHuman1146146
Sep 15th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 79 others
0 customers following this
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Timeline

GetHuman1146146 started working on this issue
Sep 15th, 2018 2:12pm

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