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Hi, I have recently had a * night stay in your Windsor Central hotel, Unfortunately aft...

GetHuman-gemtay's customer service issue with Travelodge (UK) from October 2019

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Hi, I have recently had a * night stay in your Windsor Central hotel, Unfortunately after booking a double room and adding a note to my account that I would be checking in late I was advised on arrive there was no double room for me and was placed in a disabled twin room, after traveling * hours the night before I started my new job so I could have a good sleep I had around * hours sleep as the bed was so small and low to the ground I fell out every time I turned over, this had an impact on my first day in my new role and left me feeling disappointed in how the hotel had dealt with this situation, I was changed to a double for the second night which was much better, I feel I should be reimbursed for the first night or have a free stay the next time I travel

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Travelodge (UK)

Customer service issue

Reported by GetHuman-gemtay

Oct 16th, 2019 - 3 years ago

I have an issue with Travelodge (UK) too

Not resolved

Seen by 13 customers so far

Similar issue to 918 others

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