I have not received my refund for a cancellation of a booking. Cancellation Number...

GetHuman-ajgeniem's customer service issue with Travelodge (UK) from May 2019

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The issue in GetHuman-ajgeniem's own words
I have not received my refund for a cancellation of a booking. Cancellation Number:**********. Just spoke to a customer services who thought, as I’d paid by PayPal it would be on my PayPal account but it is not. He said if not to go on the website and fill in a form to make a claim but I cannot find this form. I would also like compensation for the lack of refund as my credit card has taken this money from my bank account and also my phone call which you charge at **p a minute.
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Travelodge (UK)

Customer service issue
Reported by GetHuman-ajgeniem
May 8th, 2019 - 2 mons ago
I have an issue with Travelodge (UK) too
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Seen by 7 customers so far
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Timeline
GetHuman-ajgeniem started working on this issue
May 8th 8:56am
GetHuman-ajgeniem indicated the issue is not fixed yet.
May 8th 8:57am
GetHuman-ajgeniem indicated the issue is not fixed yet.
May 8th 1:21pm
GetHuman-ajgeniem indicated the issue is not fixed yet.
May 8th 2:04pm