I just went to try to amend my booking reference ********** which was originally for...

GetHuman-pwhitty's customer service issue with Travelodge (UK) from January 2019

390 similar
0 following
Help with my Travelodge (UK) issue
First: share to improve GetHuman-pwhitty's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pwhitty's next move: call Travelodge (UK).
The best way to get your problem resolved is to tap the button below to start calling Travelodge (UK). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-pwhitty may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-pwhitty's own words
I just went to try to amend my booking reference ********** which was originally for * nights check in ******* and check out ******* and reduce by * night to check out *******. I originally paid *** pounds on my credit card on *******.*A box then came up saying the cost would now be reduced to *** pounds so i clicked confirm to amend the booking.*I have now telephoned your company as i have not received any refund of the difference and have been told that i was on a saver rate there would be no refund. This was not shown on the box when i confirmed the amendment , only the reduced amount so this was not clear.*If no refund on the third night is to be made can you please add the third night back on as the original booking now checking out on **th as initially booked.*Can you please email me a confirmation of this back to my original booking asap.
GetHuman-pwhitty did not yet indicate what Travelodge (UK) should do to make this right.
I have an issue with Travelodge (UK) too
How GetHuman-pwhitty fixed the problem
We are waiting for GetHuman-pwhitty to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Travelodge (UK)'s attention and get better help faster. Tap below to get started.
Having Travelodge (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-pwhitty fixes it.
This email address isn't valid

Travelodge (UK)

Customer service issue
Reported by GetHuman-pwhitty
Jan 13th, 2019 - 9 mons ago
I have an issue with Travelodge (UK) too
Not resolved
Seen by 2 customers so far
Similar issue to 390 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-pwhitty started working on this issue
Jan 13th 10:13am