We arrived at travel lodge high Wycombe, the outside was like a battle field, it had be...

GetHuman1908161's customer service issue with Travelodge (UK) from January 2019

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The issue in GetHuman1908161's own words
We arrived at travel lodge high Wycombe, the outside was like a battle field, it had beer cans rubbish, and gas cylinders, we wanted to stop in our tracks as just by looking outside we didn’t think it would be nice inside, we went in everything looked in poor state, we were given a card for our room , the room looked unclean, beds and quilts looked yellow, carpet looked old and thread bear, the room was tiny, the shower was a very basic and just a drizzle , we opened athe curtains just to see a roof in front of us, no scenery what soever, we traveled up from Bristol to be here on Christmas Day, it was a great disappointment, we came in from our night out , to find the card did not let us in , we had to wait half an hour to be let in, we finally got in , the guy said he would repair the card and bring it up, he never did and we waited in vein, I have never stayed in travel lodge before, it has given me the impression that maybe they are all run down ? We’re not a happy family at all . We wonder what can be done ?
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Travelodge (UK)

Customer service issue
Reported by GetHuman1908161
Jan 6th, 2019 - 2 mons ago
I have an issue with Travelodge (UK) too
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Seen by 3 customers so far
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GetHuman1908161 started working on this issue
Jan 6th 11:33am