On *th September I phoned using the office phone at Ashbourne Travelodge to amend a boo...

GetHuman1365980's customer service issue with Travelodge (UK) from October 2018

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The issue in GetHuman1365980's own words
On *th September I phoned using the office phone at Ashbourne Travelodge to amend a booking I had for Grantham Travelodge for *th September, moving it to **nd October. During the call I was told to use the existing booking reference as no other confirmation would be sent to me. Now when I look at my account nothing is showing my amended booking. The reason for this is I need to amend it again. What has happened? Please confirm that my amended booking exists as I spoke with a member of your central reserervation team who confirmed it had been completed.
Confirming my reservation and allowing me to make another one
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Travelodge (UK)

Customer service issue
Reported by GetHuman1365980
Oct 17th, 2018 - 3 mons ago
I have an issue with Travelodge (UK) too
Not resolved
Seen by 4 customers so far
Similar issue to 151 others
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GetHuman1365980 started working on this issue
Oct 17th, 2018 8:46pm