I have been charged twice for the same day. *I stayed at Covent Garden London deity lan...

GetHuman-kazarta's customer service issue with Travelodge (UK) from June 2018

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The issue in GetHuman-kazarta's own words
I have been charged twice for the same day. *I stayed at Covent Garden London deity lane on ** th May charged from * account s the sum of £** and £**.** both these suns came out on **th May **** . I had accidentally booked * rooms due to problem with internet site then cancelled one . *I want you to refund one of the amounts please direct back to card paid on. *Please inform me by contact details , to update me*Karen Borg
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Travelodge (UK)

Customer service issue
Reported by GetHuman-kazarta
Jun 4th, 2018 - a yr ago
I have an issue with Travelodge (UK) too
Fixed
Seen by 11 customers so far
Similar issue to 111 others
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-kazarta started working on this issue
Jun 4th, 2018 3:45pm
GetHuman-kazarta indicated the issue is not fixed yet.
Jun 4th, 2018 7:10pm
GetHuman-kazarta indicated the issue is not fixed yet.
Jun 5th, 2018 5:43pm
GetHuman-kazarta indicated the issue is not fixed yet.
Jun 7th, 2018 5:28pm
GetHuman-kazarta indicated the issue is not fixed yet.
Jun 7th, 2018 5:29pm
GetHuman-kazarta indicated the issue is not fixed yet.
Jun 7th, 2018 5:30pm
GetHuman-kazarta indicated the issue is not fixed yet.
Jun 9th, 2018 5:17am
GetHuman-kazarta indicated the issue is not fixed yet.
Jun 11th, 2018 3:21pm