I have a trip that was booked on Travelocity, I need the change the dates and i purchas...

GetHuman-amiewael's customer service issue with Travelocity from May 2021

Help with my Travelocity issue
First: share to improve GetHuman-amiewael's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-amiewael may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman-amiewael's own words
I have a trip that was booked on Travelocity, I need the change the dates and i purchased cancellation policy. I have called * times, Once using the call back method because the hold time greater than * hours, I was never called back, I called back after * hours and held for * hours. I finally hung up. I have tried facebook like the hold option states to do and have held again. I can not get through. I also tried to use the mobile app and the online browser to cancel the flight and change the flight but the system says the there is an IT glitch to call the *** number, I am beyond frustrated and need to change my flight. please help.

GetHuman-amiewael did not yet indicate what Travelocity should do to make this right.

How GetHuman-amiewael fixed the problem

We are waiting for GetHuman-amiewael to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Travelocity customer problems.
Can I Receive a Voucher or Credit for a Missed Flight from Travelocity?What Information Do I Need to Book a Flight with Travelocity?
Do you have a customer issue as well?
We can help you get Travelocity's attention and get better help faster. Tap below to get started.
Having Travelocity issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Travelocity

Customer service issue
Reported by GetHuman-amiewael
May 28th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 2328 others
0 customers following this

Timeline

GetHuman-amiewael started working on this issue
May 28th 1:41pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies