I have a trip that was booked on Travelocity, I need the change the dates and i purchas...

GetHuman-amiewael's customer service issue with Travelocity from May 2021

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The issue in GetHuman-amiewael's own words
I have a trip that was booked on Travelocity, I need the change the dates and i purchased cancellation policy. I have called * times, Once using the call back method because the hold time greater than * hours, I was never called back, I called back after * hours and held for * hours. I finally hung up. I have tried facebook like the hold option states to do and have held again. I can not get through. I also tried to use the mobile app and the online browser to cancel the flight and change the flight but the system says the there is an IT glitch to call the *** number, I am beyond frustrated and need to change my flight. please help.

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Customer service issue
Reported by GetHuman-amiewael
May 28th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 2328 others
0 customers following this


GetHuman-amiewael started working on this issue
May 28th 1:41pm

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