I changed my return flight from Raleigh to Boston that was supposed to leave on Septemb...

GetHuman5306029's customer service issue with Travelocity from September 2020

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The issue in GetHuman5306029's own words
Get a new ticket number!!! That shouldn’t be hard to understand.. ... I changed my return flight from Raleigh to Boston that was supposed to leave on September **. I changed it to leave on September ** and leave from EWN to Boston. Instead. Got my confirmation from that said new ticket number should take about ** hours. After four days I called again. Still nothing. Today I was just on hold for ** minutes and then talked to a young man who didn’t speak English well for one minute who left to get information, then hung up. I need help!! I want to make sure I have a ticket!
You said I didn’t say what Travelocity could do to help me.
Giving me a new ticket number for my return flight
Several years
I have talked to two people who don’t speak English well, been on hold for ** minutes, been cut off, sent emails etc. Ptobably won’t use Travelocity again.
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How Do I Get a Refund from Travelocity?Can I Receive a Voucher or Credit for a Missed Flight from Travelocity?What Information Do I Need to Book a Flight with Travelocity?
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Customer service issue
Reported by GetHuman5306029
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 1908 others
0 customers following this


GetHuman5306029 started working on this issue
Sep 27th, 2020 6:36pm

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