I originally booked a room in the Durango CO Hampton Inn for the **rd and **th of Sept...

GetHuman5304121's customer service issue with Travelocity from September 2020

Help with my Travelocity issue
First: share to improve GetHuman5304121's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5304121's own words
I originally booked a room in the Durango CO Hampton Inn for the **rd and **th of Sept. Girlfriend didn't want to go until the **th. I called the hotel and tried to cancel the **rd, but the **th was canceled. When I arrived, I had to freshly book a room for *$***. They said I was a no show for the **rd and the billing was sent in. When I looked at my credit card, I found that you had billed me for both days, and I was also billed for the **th. I understand that I should have done the rescheduling online rather than with a phone call to the Hampton. I understand paying for the night that we didn't show up. There was an obvious miscommunication. However, I feel that I should be refunded for the additional payment at the hotel on the **th, since you billed me for both nights. Is this clear?**I NEED A REFUND FROM TRAVELOCITY FOR ONE NIGHT. I WILL FORFEIT THE MISSED NIGHT DUE TO MIS COMMUNICATION.

GetHuman5304121 did not yet indicate what Travelocity should do to make this right.

How GetHuman5304121 fixed the problem

We are waiting for GetHuman5304121 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Travelocity customer problems.
How Do I Get a Refund from Travelocity?Can I Receive a Voucher or Credit for a Missed Flight from Travelocity?What Information Do I Need to Book a Flight with Travelocity?
Do you have a customer issue as well?
We can help you get Travelocity's attention and get better help faster. Tap below to get started.
Having Travelocity issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5304121
Sep 26th, 2020 - 2 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 1916 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN


GetHuman5304121 started working on this issue
Sep 26th, 2020 8:22pm