Jeanne Gilson*Itinerary ***************I purchased the comprehensive insurance for myse...
GetHuman4864769's customer service issue with Travelocity from May 2020
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The issue in GetHuman4864769's own words
Jeanne Gilson*Itinerary ***************I purchased the comprehensive insurance for myself and my granddaughter, Audrey Ring.**Our hotels and tours and theatre tickets have all contacted via e-mail that they will not be open on our trip beginning June *, ****. **I must cancel our trip. However, airline credit will not work. I am a transplant recipient and may never travel again during pandemic times. I am in the high risk group of auto-immune deficiency, transplant and old age. It may be years before it is safe for me to travel. **I also cannot afford to lose this money by receiving a credit. I am almost ** years old. I need the funds returned.**Please examine the trip, the circumstances and help me by refunding my money to my credit card.**Thank you, Jeanne Gilson
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