Hello travelocity,*My itinerary number:-***************Confiramation number...

GetHuman4463637's customer service issue with Travelocity from March 2020

Help with my Travelocity issue
The issue in GetHuman4463637's own words
Hello travelocity,*My itinerary number:-***************Confiramation number:-*************Car rental in queenstown*Reservation dates:-**th march to ** march-******I booked car on rent for duration ********** to ********** from queenstown airport to christchurch airport.*But due to somehow, at the time of pick up car from europcar at queenstown airport, my credit car did not work. So they did not give me car on rent for that duration that i booked.*I purchased collision damage plan ( travel insurance policy ) for amount ** US dollar from yout company. I Paid money of ** US dollar to your company.*As i did not rent car from europ car , so that i want my travel insurance policy amount refund back to my account.*For any confirmation, you can contact to europ car rental company - Queenstown.*Please refund my amount as soon as possible.*My email id:-******@***.com***Thanks,*Regards.

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Customer service issue
Reported by GetHuman4463637
Mar 14th, 2020 - 2 years ago
Seen by 31 customers so far
Similar issue to 1230 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN


GetHuman4463637 started working on this issue
Mar 14th, 2020 9:29am
GetHuman4463637 indicated the issue is not fixed yet.
Mar 14th, 2020 9:30am
GetHuman4463637 indicated the issue is not fixed yet.
Mar 14th, 2020 9:30am
GetHuman4463637 indicated the issue is not fixed yet.
Mar 14th, 2020 9:30am
GetHuman4463637 confirmed the issue is fixed. Hooray!
Mar 14th, 2020 9:30am

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