To Whom this May Concern.** Good Evening! This is concerning Sebastian Armstrong's rese...

GetHuman-anaxbby's Change Booking issue with Travelocity from October 2019

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The issue in GetHuman-anaxbby's own words
To Whom this May Concern.** Good Evening! This is concerning Sebastian Armstrong's reservation at Crest Resort & Pool Villas for the dates of October **th - October **th. I am in the understanding that you will not refund his money due to the hotel, but would it be possible to get in communication with the hotel and have him on temporary hold on dates? I booked my room through the hotel and they did me the favor of holding my room until November **th and as soon as I'm aware of dates giving it to them. I attempted talking to the hotel for Sebasitan, but due to him booking it through Travelocity they cannot and told me you would have to. The hotel also allows to cancel with a fee. We are in the military and were rescheduled for this trip due to operational commitment. I don't want to see a Sailor lose his money due to what is going on in the World. Any help would be greatly appreciated.**Respectfully,*Ana Vargas

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Travelocity

Change Booking issue
Reported by GetHuman-anaxbby
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 2555 others
0 customers following this

Timeline

GetHuman-anaxbby started working on this issue
Oct 20th, 2019 12:05pm

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