My landlady in Connecticut, Angela Cruz, was an agent or producer for Travelers at the...

GetHuman2956899's customer service issue with Travelers Insurance from May 2019

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The issue in GetHuman2956899's own words
My landlady in Connecticut, Angela Cruz, was an agent or producer for Travelers at the time I signed my lease and convinced me to utilize her for renter's and auto insurance. Since that time circa ****, the apartment which is not zoned as a legal dwelling unit has flooded repeatedly due to poor plumbing and*or her family's intentional action while the situation prevented making claims for the damage. Her family has made disparaging statements about my religion*ethnicity. She has also insisted I join a football betting pool being run out of her living room, that I "should" marry her underage daughter, that for some reason I need to replace her biological(?) son who "got in trouble with drugs," and on various occasions insisted I join her family so they could laugh at their security camera footage of me entering and exiting my apartment through the single entrance running through their kitchen. In **** I was victim of an unusual car accident while backing into my driveway where the Cruzes implied they knew the driver who sped into my vehicle while I was backing into my parking spot in the driveway. I was also invited to dinner discussing their family's relation to law enforcement around the time of an unusual incident where my wallet was stolen and returned via Stamford PD through Mrs. Cruz following violence against my person by Stamford PD which apparently advised Stamford Hospital that Mrs. Cruz was somehow authorized to make medical decisions for me (I have never given such authorization). This and some unusual malfunctions of my personal vehicle (Mrs. Cruz's husband is a mechanic and they demanded I provide them with a key to same) caused me to stop driving and stop keeping current on my Travelers premiums which she also claims she can reinstate for some price even though she has also stated she was terminated from her position at the agency the policies were produced through.**The whole situation is quite frankly creepy as **** and I would like to remove my personal property and never speak to anyone involved again, however given these details I am unsure of the safety of my person in Connecticut or around same. Does Travelers condone Mrs. Cruz's actions? Can they provide any assistance?

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Travelers Insurance

Customer service issue
Reported by GetHuman2956899
May 20th, 2019 - 4 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 156 others
0 customers following this


GetHuman2956899 started working on this issue
May 20th, 2019 11:18pm
GetHuman2956899 indicated the issue is not fixed yet.
May 21st, 2019 7:01am
GetHuman2956899 indicated the issue is not fixed yet.
May 31st, 2019 1:51am