On the * Feb $****.** was transferred from my St George account by a debit card transac...

GetHuman-pscpgg's Dispute a Charge issue with TransferWise from April 2021

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The issue in GetHuman-pscpgg's own words
On the * Feb $****.** was transferred from my St George account by a debit card transaction to Transferwisecom Sydney. This was not authorised by me.*On the same day nearly $**,*** was transferred from my partners Commonwealth Bank Visa Card in * trransactions. This again was not authorised by her*When I became aware of the transfers we contacted St George and Commbank, accounts were frozen and a Police Report submitted at Forster Police Station.*Since that time we were expecting the banks to investigate the scam. We have regularly followed up and last week were told we needed to submit "dispute" claims and contact you as the 'merchant' which we have never had any dealings with until money has been stolen from our accounts.*Your refund of these monies is requested

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TransferWise

Dispute a Charge issue
Reported by GetHuman-pscpgg
Apr 13th, 2021 - 3 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 2671 others
0 customers following this

Timeline

GetHuman-pscpgg started working on this issue
Apr 13th 12:02am
GetHuman-pscpgg indicated the issue is not fixed yet.
Apr 15th 6:24am

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