Hallo Support,*am **.**.**** hatte ich *ber Transferwise und sofort vergeblich versucht...

GetHuman-jklasing's Trouble Receiving Money issue with TransferWise from October 2020

24 views | 1322 similar | 0 following
Help with my TransferWise issue
First: share to improve GetHuman-jklasing's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jklasing's next move: talk to TransferWise when they open.
TransferWise's call center is closed now. We will send GetHuman-jklasing a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-jklasing may need:
Username, Password, and Email address on the account
The issue in GetHuman-jklasing's own words
Hallo Support,*am **.**.**** hatte ich *ber Transferwise und sofort vergeblich versucht den Betrag **.***,** bath von meinem deutschen Konto bei der Wirecard bank u bezahlen.*Wirecard bank hatte den Vorgang abgelehnt, sodass ich den Zahlungsvorgang abbrechen musste.*Ich hatte daraufhin am **.**.**** eine *berweisung von *** Euro an transferwiese vorgenommen.**Um mein Eurokonto bei transferwise aufzuladen und die abgebrochene *berweisung von *****,** baht auszuf*hren.*LeidHer teilte mir transferwise mit, das ich einen Zahlungsauftrag von **.*** Euro get*tigt hatte und der Betrag von *** nicht ausreicht, Ich sollte nachbezahlen.*Der *berweisungsauftrag an Frau Vipavadee Rattanapet lautet aber *ber **.*** bath nicht euro.*Jetzt habe ich von transferwise eine Nachricht bekommen, dass transferwisse die **.*** euro wieder auf mein deutsches Konto *berweist, weil ich den *berweisungsvorgang an Frau Vipavadee Rattanapet wegen falsche W*hrungsangabe von transferwise abgebrochen hatte,*transferwise will **.***,** euro auf mein deutsches Konto r*ck*berweisen.*ich bitte sie dringend, die *** Euro auf meineEU Konto abei transferwise gutzuschreiben. Ich brauche das geld zum lebensunterhalt.*Mit freundlichen Gr*ssen*J*rgen Klasing **Hello support,*On September **th, **** I tried to pay the amount **,***.** bath from my German account at Wirecard bank u via Transferwise and immediately in vain.*Wirecard bank had refused the process, so I had to cancel the payment process.*I then made a transfer of *** euros to transferwiese on September **, ****.**To top up my Euro account at transferwise and to execute the canceled transfer of *****.** baht.*LeidHer informed me transferwise that I had made a payment order of **,*** euros and the amount of *** is not enough, I should pay later.*The transfer order to Ms. Vipavadee Rattanapet is not for **,*** bath euros.*Now I have received a message from transferwise that transferwisse is transferring the **,*** euros back to my German account because I had canceled the transfer process to Ms. Vipavadee Rattanapet due to incorrect currency information from transferwise,*transferwise wants to transfer ** ***.** euros back to my German account.*I urge you to credit the *** euros to my EU account at transferwise. I need the money to live on.*Yours sincerely*J*rgen Klasing

GetHuman-jklasing did not yet indicate what TransferWise should do to make this right.

How GetHuman-jklasing fixed the problem

We are waiting for GetHuman-jklasing to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get TransferWise's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having TransferWise issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jklasing fixes it.
This email address isn't valid


Trouble Receiving Money issue
Reported by GetHuman-jklasing
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 1322 others
0 customers following this


GetHuman-jklasing started working on this issue
Oct 1st, 2020 1:33am