I am an employee of an international, virtual company. I have been waiting for my salar...

GetHuman-embuci's customer service issue with TransferWise from July 2020

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The issue in GetHuman-embuci's own words
I am an employee of an international, virtual company. I have been waiting for my salary for two months now. According to our coach, the employer said that the money has been sent to Transferwise, and problem was from or because of the Transferwise system problem. And now, they (employer) requested for a refund, but the Transferwise told them to wait for ** business days, to get the refund. **In connection, I would like to confirm if this was true? I will not mention the name of the company. But I will just ask you, if you have this in your record? I just want to know if they are telling the truth.**This message is forwarded by our coach, and according to her, it is what the employer said, ''Transferwise told me to wait ** business days for the refund. I thought they would refund us immediately when they asked for a bank account, but apparently they didn’t.''

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TransferWise

Customer service issue
Reported by GetHuman-embuci
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 1091 others
0 customers following this

Timeline

GetHuman-embuci started working on this issue
Jul 13th 11:53pm
GetHuman-embuci indicated the issue is not fixed yet.
Jul 14th 5:57pm