Dear Sir or Madam,On Saturday ** may **** transfered *** euro to Transferwise account i...

GetHuman4885338's customer service issue with TransferWise from May 2020

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The issue in GetHuman4885338's own words
Dear Sir or Madam,On Saturday ** may **** transfered *** euro to Transferwise account in Netherland to be transfered to my brother Bank account in Kodikamam Jaffna, Srilanka.i typed ID nummer, instead of writing his bank account number, I transfered the money from my ING bank Nederland, the Bank Account Owner is Kailayapillai Mahendrarajah. My brother Bank Account in Srilanka is National Savings Bank, The Account Owner is Selvavinayagam Arulananthasivam, Account number is ************ but I wrote his ID nummer ************ My Account number by Transferwise is P********. My brother contact with bank but he couldn’t get money from bank. Bank said that money not yet received from you. Could you please advise me? How to slove this probleem beacause from my inlog couldn’t cancel it beacause money already transferred.*Thank you very much for your prompt reply. *Kind regards,*Kailayapillai Mahendrarajah

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TransferWise

Customer service issue
Reported by GetHuman4885338
May 29th, 2020 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 1060 others
0 customers following this

Timeline

GetHuman4885338 started working on this issue
May 29th, 2020 1:01pm