Bonjour, ma femme viens de recevoir mon argent et la somme ne correspond pas du tout au...

GetHuman-ferriere's Trouble Receiving Money issue with TransferWise from March 2020

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The issue in GetHuman-ferriere's own words
Bonjour, ma femme viens de recevoir mon argent et la somme ne correspond pas du tout au montant annonc* lors de la r*alisation du transfert , le montant *tait d'environ *** *** baths et mon *pouse * re*u uniquement *** *** soit un *cart d'environ **** baths soit ** euros. J'ai effectu* de nombreux transferts et c'est la premi*re fois que cela m'arrive. Je pense que nous devons avoir une relation de confiance et le montant annonc* doit correspondre au montant tranf*r*. Si votre explication est que le taux a baiss* entre temps je ne peux pas l'accepter car dans ses conditions vous devez le faire * la hausse comme * la baisse or j'ai effectu* plusieurs tranferts ou le taux * mont* entre temps et vous n'avez JAMAIS actualis* et vir* plus que la somme annonc*. Si votre explication est que le temps de garantie du taux a *t* d*pass* c'est scandaleux car j'ai envoy* l'argent imm*diatement et le temps de transfert des banques ne m'est pas imputable. EN CONSEQUENCE J'ATTENDS DE VOTRE PART UNE REGULARISATION ET LE TRANSFERT SUR LE COMPTE DE MA FEMME des ** euros environ des sommes que vous me devez. Cordialement. Je suis tr*s choqu* par vos pratiques qui sont * la limite de la l*galit*. Je me permets de vous faire *tat de mon sentiment, j'ai la sensation d'avoir *t* vol* par transferwise. Mais je suis persuad* qu'il s'agit d'une erreur qui va *tre corrig*e grace au serieux de TRANSFERWISE. Merci"

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TransferWise

Trouble Receiving Money issue
Reported by GetHuman-ferriere
Mar 20th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 882 others
0 customers following this

Timeline

GetHuman-ferriere started working on this issue
Mar 20th, 2020 8:25am
GetHuman-ferriere indicated the issue is not fixed yet.
Mar 22nd, 2020 1:03pm

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