Dear Sir or Madam,**I just transfered *** euro to Transferwise account in Germany to be...

GetHuman-dayahvo's customer service issue with TransferWise from August 2019

Help with my TransferWise issue
The issue in GetHuman-dayahvo's own words
Dear Sir or Madam,**I just transfered *** euro to Transferwise account in Germany to be transfered to my Bank account in Jakarta, Indonesia. But i typed wrong purpose, instead of writing my Transferwise account number, i wrote Visum. I transfered the money from my Commerzbank Germany, the Bank Account Owner is Nurhidayah Djambali Vogel. My Bank Account in Indonesia is Bank Central Asia (BCA), The Account Owner is Nurhidayah, Account number is ************My Account number by Transferwise is P********.**Can Transferwise still proceed my Transfer? or should i cancel my Transfer from Commerzbank in Germany? **Thank you very much for your prompt reply. **Kind regards,*Nurhidayah Vogel

GetHuman-dayahvo did not yet indicate what TransferWise should do to make this right.

How GetHuman-dayahvo fixed the problem
I sent e-mail directly to Transferwise. in the following day transferwise sent the money to my bank account without any problem. They have a great service. Thanks Transferwise
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Customer service issue
Reported by GetHuman-dayahvo
Aug 26th, 2019 - 2 years ago
Fixed
GetHuman-dayahvo shared how to fix
Seen by 108 customers so far
Similar issue to 1224 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-dayahvo started working on this issue
Aug 26th, 2019 5:21pm
GetHuman-dayahvo confirmed the issue is fixed. Hooray!
Aug 26th, 2019 5:29pm
GetHuman-dayahvo indicated the issue is not fixed yet.
Aug 26th, 2019 5:29pm
GetHuman-dayahvo indicated the issue is not fixed yet.
Aug 26th, 2019 10:17pm
GetHuman-dayahvo confirmed the issue is fixed. Hooray!
Aug 29th, 2019 5:34pm