Trying to execute my first transfer from my US bank Acct to a business bank Acct in Hon...

GetHuman2470965's customer service issue with TransferWise from March 2019

4 views
 | 
595 similar
 | 
0 following
Help with my TransferWise issue
GetHuman2470965's next move: talk to TransferWise when they open.
TransferWise's call center is closed now. We will send GetHuman2470965 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2470965 may need:
Account holder name, Account number, Billing address, and Last 4 digits of Social Security number
The issue in GetHuman2470965's own words
Trying to execute my first transfer from my US bank Acct to a business bank Acct in Hong Kong. *** issues so far:**) asking for info I can’t provide (such as a postal code*zip code for Hobg Kong, which dies not appear to be applicable *Example:*Their Business Address:*Suites ****-****, Kinwick Centre*** Hollywood Road, Central, Hong Kong S.A.R.*The bank address:*Bank Address: ***F, Payment Centre, Standard Chartered Tower, *** Kwun Tong Road, Kowloon***) After I input the initial info on the form, when I got to bank info, the field was covered over*shaded and would not allow reading or input properly. **Need assistance completing this transaction ASAP.
GetHuman2470965 did not yet indicate what TransferWise should do to make this right.
I have an issue with TransferWise too
How GetHuman2470965 fixed the problem
We are waiting for GetHuman2470965 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TransferWise's attention and get better help faster. Tap below to get started.
Having TransferWise issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2470965 fixes it.
This email address isn't valid

TransferWise

Customer service issue
Reported by GetHuman2470965
Mar 13th, 2019 - 5 mons ago
I have an issue with TransferWise too
Not resolved
Seen by 4 customers so far
Similar issue to 595 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2470965 started working on this issue
Mar 13th 2:32pm
GetHuman2470965 shared this issue with others over email
Mar 13th 2:32pm