I received alerts that my FICO score from Transunion had gone down over ** points...

GetHuman3037548's Fix Credit History issue with TransUnion from June 2019

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The issue in GetHuman3037548's own words
I received alerts that my FICO score from Transunion had gone down over ** points (***), on the contrary EQ and EXP had gone up to the lows ***’s for the month of June.*I advised that my FICO had gone down ** or more points, for NO reason, no explanation of why, no factors explaining why.**As a matter of fact over the last * months my FICO has been on a rapid uphill climb, on time payments, no lates, debt to avail credit is excellent!**I spoke to customer service and was advised that I was speaking to representatives in Bangladesh. I asked why Experian and Equifax FICO had gone up in the ***'s but TU dropped so dramatically, the representative did not understand my question. I repeated myself several times, I then asked for a supervisor, after ** mins or so, a female supervisor came on the line. I asked the same question she advised me if I wanted the factors of why FICO dropped I would need to pay *$!* I disputed this and she said that what its costs, either pay or she can’t help me! Very rude and pompous!**this is a crime, its illegal, there is obviously a error in TU system and no one can answer me, and If only if I pay she can tell me!**I am asking this to be investigated and require an explanation of WHY!*I am also filing a compliant with CFPB and my state AG office.

GetHuman3037548 did not yet indicate what TransUnion should do to make this right.

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TransUnion

Fix Credit History issue
Reported by GetHuman3037548
Jun 5th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 2047 others
0 customers following this

Timeline

GetHuman3037548 started working on this issue
Jun 5th, 2019 3:46pm

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