Jan **, ******This is more information about my account and I called you and got no whe...

GetHuman2026364's customer service issue with TransUnion from January 2019

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The issue in GetHuman2026364's own words
Jan **, ******This is more information about my account and I called you and got no where because something about my wife being in Russia and we are trying to get her back to US after Immigration sent her home after ** months of marriage and I need her resort to help it worked last night and now I'm in limbo because I may find out something about my wife but she is the reason I opened this account we are still married but Russia is **** miles away if you can't get me back on I will cancel and get somebody else to get an account with.**George Lucas*TU *TRANSUNION ***-***-**** CA **********Dec **, **** $**.***Merchant Contact Information***** Cross St, ****, CA *******Call us at***-***-*****Additional Information*Transaction Details Merchant Category *CONSUMER CREDIT REPORTING AGENCIES*Transaction Date *THU, ************-------- Forwarded Message*Subject: *Re: Your order details and next steps (Order *****D***FD***CC*)*Date: *Wed, ** Jan **** **:**:** -*****From: *George Lucas ******@***.com**To: *TransUnion ******@***.com****Hi, I am stalled on getting into my account can't remember my password or it doesn't work but did last night ********* and I can't remember if the account is in my name or my wife Irina Grechanovaand the user name is Irina**** and i thought password was Hogpig** but that doesn't work because it has always worked automati, thanks, I have vision problems so I hope you will help me out with this.**George Lucas:*On ********* *:** PM, TransUnion wrote:** Log in and get your latest credit score now.** *** Not seeing images? View online.** *** Dashboard Credit Score Credit Report Account Login** Credit Monitoring * Just keeping you in the know.** *** Login now** *** Order Confirmation & Account Access**** Dear Irina,**** Thank you for choosing TransUnion! You have taken an important step toward protecting your identity & credit. Here's the next one:**** Check your account details now**** Log into your TransUnion account to make sure your personal information is accurate and your account settings work best for you. Bookmark your login page so you can easily access your account when you need it most.**** If you have any questions, please contact our customer service team at: (***) ***-****.** Login now** *** ***** Complete your credit picture.** Don't wait until you need to apply for credit — add Experian & Equifax NOW!** I want my *-Bureau Report & Scores** Today's Mortgage Rate** ***** For your records, here is your order summary:** Your Order** Order Date: August **, ****** Order Number: ****D***FD***CC*** Order Details** TransUnion Report, Score, and *-Bureau Credit Monitoring** Billing** Subtotal:** *** $**.**** State Sales Tax:** *** $*.**** Total:** *** $**.**** Payment** Payment Type:** *** DISC ****************** Amount Billed:** *** $**.**** You have purchased a subscription product. For your convenience, your payment card will automatically be charged $**.** (plus tax where applicable) per month, while your subscription continues.**** Your TransUnion account is ready. Start taking advantage – log in now.**** Sincerely,**** TransUnion** Get in the know**** Don't wait until you need to apply for credit — add Experian & Equifax NOW!** I want my *-Bureau Report & Scores** Today's Mortgage Rate** Facebook *Twitter *YouTube *Email Preferences** Please do not respond directly to this email. For assistance, please click here for our Customer Service contact information and hours of service.**** * **** TransUnion Interactive, Inc. All Rights Reserved.**** *** Cross Street, Suite ***, San Luis Obispo, CA ******* *On ********* *:** PM, TransUnion wrote:** Log in and get your latest credit score now.** *** Not seeing images? View online.** *** Dashboard Credit Score Credit Report Account Login** Credit Monitoring * Just keeping you in the know.** *** Login now** *** Order Confirmation & Account Access**** Dear Irina,**** Thank you for choosing TransUnion! You have taken an important step toward protecting your identity & credit. Here's the next one:**** Check your account details now**** Log into your TransUnion account to make sure your personal information is accurate and your account settings work best for you. Bookmark your login page so you can easily access your account when you need it most.**** If you have any questions, please contact our customer service team at: (***) ***-****.** Login now** *** ***** Complete your credit picture.** Don't wait until you need to apply for credit — add Experian & Equifax NOW!** I want my *-Bureau Report & Scores** Today's Mortgage Rate** ***** For your records, here is your order summary:** Your Order** Order Date: August **, ****** Order Number: ****D***FD***CC*** Order Details** TransUnion Report, Score, and *-Bureau Credit Monitoring** Billing** Subtotal:** *** $**.**** State Sales Tax:** *** $*.**** Total:** *** $**.**** Payment** Payment Type:** *** DISC ****************** Amount Billed:** *** $**.**** You have purchased a subscription product. For your convenience, your payment card will automatically be charged $**.** (plus tax where applicable) per month, while your subscription continues.**** Your TransUnion account is ready. Start taking advantage – log in now.**** Sincerely,**** TransUnion** Get in the know**** Don't wait until you need to apply for credit — add Experian & Equifax NOW!** I want my *-Bureau Report & Scores** Today's Mortgage Rate** Facebook *Twitter *YouTube *Email Preferences** Please do not respond directly to this email. For assistance, please click here for our Customer Service contact information and hours of service.**** * **** TransUnion Interactive, Inc. All Rights Reserved.**** *** Cross Street, Suite ***, San Luis Obispo, CA ******* *TransUnion ******@***.com*
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TransUnion

Customer service issue
Reported by GetHuman2026364
Jan 23rd, 2019 - 3 mons ago
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GetHuman2026364 started working on this issue
Jan 23rd 10:58pm