I have a TAM* air handler. The fan does not go off. I have had two different trane de...

GetHuman-dmkellyc's customer service issue with Trane from June 2018

Help with my Trane issue
The issue in GetHuman-dmkellyc's own words
I have a TAM* air handler. The fan does not go off. I have had two different trane dealers make on site evaluations of the issue: Controlled Temp. and Celco. One says it's the blower the other says it's the * Zone panel. I don't know who to believe. They also do not provide written estimates with product numbers, which I don't understand as these products have warranties and need to be registered. Also it would give me the opportunity to do the research on line. Please help.
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Trane

Customer service issue
Reported by GetHuman-dmkellyc
Jun 11th, 2018 - 10 mons ago
I have an issue with Trane too
Fixed
Seen by 6 customers so far
Similar issue to 625 others
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Timeline
GetHuman-dmkellyc started working on this issue
Jun 11th, 2018 2:45pm
GetHuman-dmkellyc indicated the issue is not fixed yet.
Jun 13th, 2018 1:34am