About two weeks ago My wife and I were at your Hoboken store in N.J.*We were waiting in...

GetHuman-lenbocca's Complaint issue with Trader Joe's from September 2020

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About two weeks ago My wife and I were at your Hoboken store in N.J.*We were waiting in line to get in, I stepped away for a few minutes and came back to my wife upset.*She was for me to come back and let the person in back of here go ahead of her *She was yelled at by the customer and told to go to back of line. *Your worker at the door witnessed this and told her to also go to back of the line.*I came back after a few minutes and confronted your employee and told her I would not go to rear of line we were ready in the line .*The people behind my wife even said she was there.*I got no apology from your employee and had to go into the store and confront the customer that yelled at My wife.*I got no apologies from any of your employees.*I also called a few days later and talked to a manager named Chris *He assured me he would look into the matter and call me back.*I’m still waiting.*As of now you have lost a customer *I would like someone from your company to please contact me on this matter.*Leonard Boccassini ****-***-****

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Trader Joe's

Complaint issue
Reported by GetHuman-lenbocca
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 208 others
0 customers following this

Timeline

GetHuman-lenbocca started working on this issue
Sep 29th, 2020 5:47pm