While shopping at the Pleasanton location I noticed several people not wearing face cov...

GetHuman5044943's Complaint issue with Trader Joe's from July 2020

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman5044943's own words
While shopping at the Pleasanton location I noticed several people not wearing face coverings or not wearing them properly, when I voiced my concerns to a “manager” he explained those people claimed to have medical conditions that prevented them from wearing masks. He also said that Trader Joe’s employees are NOT allowed to ask for any proof of their medical conditions. So anyone who doesn’t feel like wearing a mask can just claim to have a medical condition and won’t be question any further about it? Where is the concern for the public and the employees?! This seems illegal and ludicrous to me and I will not be shopping at this location until they have they’re customers safety and publics well being under control. Please get a handle on this because they are putting thousands of lives at risk!

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Trader Joe's

Complaint issue
Reported by GetHuman5044943
Jul 8th, 2020 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 211 others
0 customers following this

Timeline

GetHuman5044943 started working on this issue
Jul 8th 9:52pm