Went to the store ******** at *:** pm to the west hills location and was overcharged an...

GetHuman-jadaroze's Complaint issue with Trader Joe's from October 2019

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The issue in GetHuman-jadaroze's own words
Went to the store ******** at *:** pm to the west hills location and was overcharged and charged incorrectly for waters. The woman who rang me up somehow struggled * times to ring me up and still didn't get it right. Called customer service and went in circles, with no actual help received, which adds to my frustration. I would like this to *) be resolved and be sent the correct amount via gift card or whatever is possible and *) to have the feedback I've given regarding customer service taken into consideration. What's frustrating is that I'm already annoyed and not thrilled with Trader Joe's and the whole goal with customer service is to relieve that frustration. So, to be further annoyed & frustrated with Trader Joe's b*c of customer service isn't great and doesn't restore any goodwill.

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Trader Joe's

Complaint issue
Reported by GetHuman-jadaroze
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 474 others
0 customers following this

Timeline

GetHuman-jadaroze started working on this issue
Oct 21st, 2019 6:44pm
GetHuman-jadaroze indicated the issue is not fixed yet.
Oct 21st, 2019 10:57pm
GetHuman-jadaroze indicated the issue is not fixed yet.
Oct 22nd, 2019 6:58pm
GetHuman-jadaroze indicated the issue is not fixed yet.
Oct 24th, 2019 7:02pm

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