My name is Stephanie Landaverde. I visit your store today in Boston on Boylston Street...

GetHuman-landav's customer service issue with Trader Joe's from February 2019

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The issue in GetHuman-landav's own words
My name is Stephanie Landaverde. I visit your store today in Boston on Boylston Street around *:** pm. The escalator was slippery and I fell. An employee, Olivia saw the accident. I have a broken wrist from a previous accident and I have a pin which was affected by this fall. I have a bruised elbow (left side) and I hurt my tailbone. I did not write a report in that moment because I was in a lot of pain. I would like to write a formal accident report. Just in case I need to go to the hospital. I have pictures of the escalator and my elbow. Please contact me at ***-***-**** through email *****@***.com or by mail at *** Commonwealth Ave apt *f Boston, MA *****.
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Trader Joe's

Customer service issue
Reported by GetHuman-landav
Feb 7th, 2019 - 3 mons ago
I have an issue with Trader Joe's too
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Seen by 3 customers so far
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GetHuman-landav started working on this issue
Feb 7th 4:03am