CONFIDENTIAL: I’ve been a customer since you first opened TJ’s in Pasadena. That being...
GetHuman-danewshi's customer service issue with Trader Joe's from November 2018
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CONFIDENTIAL: I’ve been a customer since you first opened TJ’s in Pasadena. That being said, this is my first complaint like this with TJ’s- ever. *Well, I was in TJ’s today around noon. I was at the open freezer section getting some Mexican meals. I was putting away items into my cart when I heard a lady ask about enchiladas in the background. My backside was facing the freezer when I felt someone’s buttocks swipe against mine in a very confined space. I quickly moved and turned around to see a man named Scott H., per employee tag, squeeze past me with only about a foot of space minimum between me and the freezer. I immediately said, “Excuse me!” and he didn’t even acknowledge that I was there. No “excuse me,” or “sorry,”- nothing. He actually hurried off....????*I’m not sure what he was thinking because it’s clear that he he was inappropriate by the look on the other woman’s face. I felt very disrespected, both as a customer and as a woman, and am simply appalled. Please advise. Thank you.
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